Frequently Asked Questions

Some items are marked "Priced on invoice" - you can still add them to your order and choose a quantity. Our team confirms the current price after reviewing your order, and it appears on the invoice we send you. Nothing is charged online.

Shipping is quoted after your order is placed, based on weight, destination, and any regulated-material requirements. It will be added to your invoice along with applicable tax before anything ships.

Yes. Products that are regulated show their UN number and hazard class on the product page, along with a safety data sheet (SDS) download or request link. Extra shipping documentation may apply, and we will let you know if anything further is needed.

No payment is collected online. We review your order, confirm pricing, shipping, and tax, and send you an invoice. Your order ships once that is settled.

Yes, call us and our team can enter the order for you, or you can place it yourself online and we will follow up to confirm details.

If you have an account, your order history is under My Account, and each past order has a Reorder button that adds the same items back to your cart.